Our Director

Animal Alliances, LLC is located at 137-E Damon Road, Northampton, MA 01060  CONTACT US

Kelley Bollen at 413-585-5868 or email kelleybollen@animalalliances.com for more information or to schedule a private consultation or shelter seminar.

Kelley Bollen, MS, CABC is the owner and director of Animal Alliances, LLC. Kelley has a Master's Degree in Animal Behavior and is a Certified Animal Behavior Consultant (CABC) and a professional member of the International Association of Animal Behavior Consultants (IAABC). She is also a professional member of the Association of Pet Dog Trainers (APDT). Her goal as a companion animal behavior consultant is to improve the human-animal bond by increasing her client's understanding of animal behavior and behavior modification.  Kelley offers private behavior consultations to pet owners experiencing behavior problems with their pets, teaches a variety of dog training classes at her Northampton facility and consults with animal shelters all over the country on behavior related matters.  

Kelley is a Faculty Fellow for the Center for Animals in Public Policy at Cummings School of Veterinary Medicine at Tufts and lectures in both the Shelter Medicine and Animal Behavior Courses.  She also serves on the Tufts Shelter Medicine Program's Academic Steering Committee.  Kelley is the former Director of Behavior Programs for the Shelter Medicine Program at Cornell University College of Veterinary Medicine.  As a shelter behavior specialist, Kelley consults with animal shelters across the country in the design and implementation of comprehensive behavior programs to address the behavioral health of the shelter animals during their stay. Kelley is also a nationally recognized invited speaker at many conferences and workshops on animal behavior.

kelleyandkyeKelley started her animal career working as a veterinary technician in a small animal practice. She later managed a boarding kennel and dog obedience school, where she was also an apprentice trainer. After several years in the dog field her lifelong desire to work with wild animals drove her to pursue an education in the study of wildlife and environmental science.

Kelley earned her Bachelor's degree in Wildlife Biology from the State University of New York - College of Environmental Science and Forestry and then began her career in the zoo field. During the last five years of her zoo career, Kelley worked mainly with primates as the lead keeper of the zoo's nine species of our endangered relatives. She also served as the enrichment coordinator for the zoo, working with other keepers to find ways to enrich the lives of all the animals held at the facility. She has worked with elephants, lions, leopards, sloths, fox, otter, rhinoceros, and giraffes, in addition to her favorites, the primates. Throughout her zoo career, her goal was to improve the lives of the captive animals by providing mental and physical stimulation through daily enrichment and operant training sessions.

After seven years working in the zoo field, Kelley returned to college to earn a Masters degree in animal behavior from the University of Massachusetts. Her Master's research involved a study of abnormal behavior in captive primates. She found that captivity often leads to aberrant behaviors such as stereotypies and self-injury. In the course of conducting this research she became interested in the abnormal behaviors exhibited by other species, both wild and domestic, and eventually changed her focus to studying and working with companion animals. She feels she has come full circle and she brings the experience and knowledge she gained working with wild species to her work with companion animals.

Kelley is dedicated to improving the quality of life for all animals and she is passionate about sharing her knowledge of animal behavior with the humans who live and work with them.


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